Organization Psychology Report(FINAL)

It is a report for BITS-Pilani students and others who are into a course of Organizational Development or Organizational Psychology. I have made it available free for all :)
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  GENERAL STUDENT SATISFACTION SURVEY REPORT SHIKHAR AGARWAL (2012B4A8613P) BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE, PILANI (RAJASTHAN)  ABSTRACT A research oriented strategy for understanding the satisfaction level was conducted through an online survey consisting of around 20  participants. It aimed at studying the motivation and satisfaction level of the students studying in this private institute –   BITS-Pilani. Pains have been taken to prepare the questionnaires for sophomores and seniors who have been here for at least a year and for the freshmen who joined the campus last year. Survey was conducted in the last week before the mid-semester. Relative analysis was done for every student who was characterised on the basis of his or her gender, batch, and academic pressure. Finally recommendations are provided for enhancing the quality of lives of students residing on the campus and to improve their human resource management.  KEY WORDS: Student behaviour, organizational commitment,  private institute, job satisfaction, job motivation, non-governmental organization, Hostel life, Mess food 1.   INTRODUCTION The Birla Institute of Technology & Science, Pilani is an  Indian institute of higher education and a deemed university under Section 3 of the UGC Act. It is a premier institute that trains human resources in the fields of science, engineering and humanities and thus cultivates in the  growth and development of national economy. BITS mission is to advance knowledge and educate students in science, technology, and other areas of scholarship that will best serve the nation and the world in the 21st century. The Institute is committed to generating, disseminating, and  preserving knowledge, and to working with others to bring this knowledge to bear on the world's great challenges. BITS is dedicated to providing its students with an education that combines rigorous academic study and the excitement of discovery with the support and intellectual stimulation of a diverse campus community.  It becomes important from the human resource point of view to timely know the level of commitment and motivation of the students which could help in finding their satisfaction. So based on the above core values, we are studying the student behaviour in our institute which will help us conclude their organisational motivation, commitment and  job satisfaction.    2.   METHODOLOGY 2.1   SUBJECTS AND SAMPLING The survey was conducted through google forms which included 20 participants from various departments as a sample for survey. Among the sample, 9 were from second year, 6 were from first year and 5 were from 3 rd   year. I aimed to have at least 5 participants from every year which was successfully achieved as the turnout was appreciable. Questionnaire forums were mailed to respective participants during the pre-mid-semester period. 2.2   SURVEY QUESTIONNAIRE  It was a self-designed questionnaire which contained several  formats of questions. Different sets of questions were designed for the freshmen and senior students. Three sections  Academic, Mess food and Hostel life were kept almost same  for all the categories. Recorded results were statistically analysed. 2.3   DATA ANALYSIS To maintain the secrecy of the identity of the all students, each of them have been allotted certain ID codes. Each option in the questions of the questionnaire was scaled to a certain score. For a positive reply, a higher score was set and vice versa. Accordingly, the feedback of all students was scaled to the decided scores and a complete chart was made. i.   Cumulative scores of all questions  Cumulative scores of questions was individually calculated  firstly when they were categorised/sorted as per a desired criteria after which the calculation was rounded up to three  places after decimal. Formula for calculation of the same can be referred from the formula bar of the excel image below. ii.   Categorising motivation and satisfaction questions  I have grouped all the questions in certain groups to measure the desired result. Then the students having score above the combined average of the specific combination will be having  good score for the respective measure. Measuring the satisfaction of students was difficult to measure as the question combination for measuring the same included CGPA of the student as a factor.
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